Frequently Asked Questions

Everything you need to know about our AI development and consulting services

Pricing & Investment

How much does custom AI development cost? +

Our custom AI development projects start from £15,000+ with pricing tailored to your specific needs and scope. We offer flexible engagement models including pilot projects, phased implementations, and enterprise solutions. Every project begins with a free AI analysis to provide accurate cost estimates based on your requirements.

What ROI can I expect from AI implementation? +

Typical ROI metrics include: 30-70% reduction in process time; 80-90% decrease in manual data entry; 50-60% improvement in response times; 40-50% cost reduction in repetitive tasks; 25-35% increase in team productivity; 90%+ accuracy in automated processes. Most clients see positive ROI within 3-6 months, with our pilot programs often paying for themselves through efficiency gains alone.

Do you offer proof of concept or pilot programs? +

Yes, we strongly believe in proving value before full implementation. Our pilot programs include: 1-2 week focused implementation; One specific process or use case; Real data and actual results; Scalability assessment; Full documentation; Go/no-go decision point; Clear success metrics. Pilots start at £15,000 and often convert to full implementations after demonstrating clear value.

Process & Timeline

How long does AI implementation take? +

We follow a proven 3-phase framework: Phase 1 (1-10 days) delivers rapid AI pilots with immediate value. Phase 2 (1-2 weeks) integrates successful pilots into your core workflows with proper safeguards. Phase 3 (2-6 weeks) involves full enterprise deployment with analytics and governance. Most clients see initial results within the first week.

What's included in the free AI analysis? +

Our free AI analysis includes: Assessment of your current processes and automation opportunities; Identification of quick wins and high-impact areas; Estimated ROI and efficiency gains; Recommended implementation roadmap; Technology stack recommendations; Budget estimates and timeline; Risk assessment and mitigation strategies. This comprehensive analysis typically takes 24-48 hours to complete.

How do you handle project management? +

We use agile project management with: Dedicated project manager; Weekly progress updates; Milestone-based delivery; Transparent communication channels; Risk management protocols; Change management process; Stakeholder involvement; Clear documentation. You'll always know exactly where your project stands and what's coming next.

Technology & Capabilities

What AI technologies do you specialize in? +

We specialize in: Custom GPT and Large Language Models for text generation and analysis; Computer Vision for image recognition and visual inspection; Natural Language Processing for document understanding; Workflow Automation using intelligent agents; Chatbot Development for customer service; Predictive Analytics for forecasting; and Intelligent Document Processing for data extraction and routing.

Can you integrate with our existing systems? +

Yes, integration is a core strength. We work with all major platforms including CRM systems (Salesforce, HubSpot, Microsoft Dynamics), ERP systems (SAP, Oracle, NetSuite), Communication tools (Slack, Teams, Email), Databases (SQL, NoSQL, Cloud), APIs and webhooks, Legacy systems through RPA, and Custom proprietary software. Our solutions are designed to enhance, not replace, your existing infrastructure.

What's the difference between custom AI and off-the-shelf solutions? +

Custom AI is tailored specifically to your business processes, data, and requirements, offering perfect fit and competitive advantage. Off-the-shelf solutions are generic tools that may require significant workarounds. Custom AI integrates seamlessly with your existing systems, scales with your business, and provides unique capabilities that differentiate you from competitors using standard solutions.

Security & Compliance

How do you ensure data security and privacy? +

Security is built into every solution. We implement 256-bit SSL encryption for data in transit, follow GDPR compliance standards, minimize data collection to only what's necessary, use secure cloud infrastructure with SOC 2 compliance, implement role-based access controls, and provide full audit trails. We never share client data and can work with on-premise deployments for sensitive industries.

Can you work with our compliance requirements? +

Yes, we regularly work within strict compliance frameworks including: GDPR for data privacy; HIPAA for healthcare; PCI DSS for payment processing; SOC 2 for security; ISO 27001 for information security; Industry-specific regulations. We document all compliance measures, provide audit trails, and can work with your compliance team to ensure all requirements are met.

Support & Scaling

What support do you provide after implementation? +

We provide comprehensive post-implementation support including: 30-day warranty on all deliverables; Documentation and knowledge transfer; Team training and onboarding; Performance monitoring and optimization; Ongoing maintenance options; Scaling assistance as you grow; 24/7 monitoring for critical systems; Regular updates for AI models. We ensure your team is fully equipped to manage and benefit from the AI solutions.

What happens if we need to scale or modify the AI solution? +

Our solutions are built to scale. We provide: Modular architecture for easy expansion; Cloud infrastructure that grows with demand; API-based design for flexibility; Version control for safe updates; Performance optimization as you scale; Cost-effective scaling strategies; Migration paths for major changes. Most modifications can be made without disrupting existing operations.

What if our team isn't technical? +

No technical expertise required from your team. We handle all technical aspects and provide: User-friendly interfaces requiring no coding; Comprehensive training for your team; Simple documentation in plain language; Ongoing support for questions; Intuitive dashboards and controls; Gradual onboarding process. Our goal is to make AI accessible and manageable for everyone in your organization.

About BespokeWorks

What industries do you serve? +

We serve diverse industries including Healthcare (patient scheduling, medical record processing), Finance (loan automation, risk assessment), Retail (inventory optimization, customer service), Legal (contract analysis, case management), Manufacturing (quality control, predictive maintenance), and Professional Services (workflow automation, document processing).

Do you work with small and medium businesses? +

Yes, we work with businesses of all sizes. Unlike traditional consultants who focus only on enterprises, we've designed our services to be accessible to SMEs. Our pilot program starts at £15,000+, and we offer scalable solutions that grow with your business. Many of our most successful implementations have been with growing companies looking to gain competitive advantage through AI.

What makes BespokeWorks different from other AI consultants? +

BespokeWorks stands out through: Instant AI analysis vs weeks of discovery; No expensive minimums or enterprise-only focus; 100% focus on AI rather than general IT; Proven 3-phase delivery framework; Results in days, not months; Transparent pricing from £15,000+; Real implementation, not just strategy; Global reach with local expertise; Pilot-first approach to prove value; Technical depth with business acumen.

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